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either by email or telephone Update the Zendesk CRM system and customer files with all relevant information so that there's a clear audit trail...
Manager to lead their support operations and ensure the efficient management of Zendesk and internal support functions. The..., troubleshooting, and ensuring timely resolution of technical issues. This role also involves owning Zendesk -managing queues, setting...
for improvement. Drive customer satisfaction across all platforms (Zendesk /Google/Homeviews). Achieve set targets for occupancy...
Manager to lead their support operations and ensure the efficient management of Zendesk and internal support functions. The..., troubleshooting, and ensuring timely resolution of technical issues. This role also involves owning Zendesk -managing queues, setting...
, such as ServiceNow, Zendesk or Halo to log, track, and manage support tickets. Excellent communication skills, with the...
, social. (Zendesk experience preferred but not essential) Ability to prioritise multiple tasks, remain agile, and work...
with customer support through a CRM system (e.g., Zendesk , Salesforce). Familiarity with Shopify for order management and customer...
Preferred Requirements Experience with Zendesk , JIRA, and Confluence Experience with APIs, Single Sign On and SQL Experience... we use: Absorb LMS & DMS, SQL (MSSQL), Zendesk , Salesforce, JIRA/Confluence, MS Office Suite, Workato. Are you ready...
development of a single product Desirable Agile methodologies Power BI Previous development experience with Zendesk , Twilio...
Previous development experience with Zendesk , Twilio, and Botpress Who are Ventrica? Ventrica is a forward-thinking, fast...
Relic). Familiarity with ticketing systems (eg. Zendesk , Jira) for issue tracking. Ability to explain technical concepts...
client's tech stack of Gitlab CI, Zendesk , Esper, Firebase Crashlytics, LogRocket, Prometheus, Grafana and Jira So...
client's tech stack of Gitlab CI, Zendesk , Esper, Firebase Crashlytics, LogRocket, Prometheus, Grafana and Jira So...
with Zendesk or Dynamics 365...
Experience with open-world online games Bonus points for experience with Zendesk or Dynamics 365...
to ensure the success of the team Manage the Advanced Support ticket queues via Zendesk , ensuring customer SLAs... stakeholders across Arbor as necessary Maintain and update Zendesk , Gainsight and CRM and track the performance...
. · Ability to manage customer requirements from outset to completion. · Experience with CRM / Customer support tools (e.g. Zendesk ...
i.e., calls, emails, chat, social. (Zendesk experience preferred but not essential) Ability to prioritise multiple tasks...
, Zendesk , AWS, or Genesys Cloud. Knowledge of current technology trends, including automation, AI, and digital transformation...
. · Ability to manage customer requirements from outset to completion. · Experience with CRM / Customer support tools (e.g. Zendesk ...
. You’ll also need: Proficiency in tools such as Zendesk , Intercom, Jira, Confluence, and customer data repositories Proven...
. Familiarity and experience with Zendesk , Office 365, and Insurance CRMs is preferred. Ability to multitask and prioritize tasks... with Zendesk , Office 365, and Insurance CRMs is preferred, we are open to reviewing applications from all candidates who believe...
necessary. You are willing to learn and develop new skills. You have experience working with Zendesk , Monday and Salesforce...
with Product enablement management tools and content creation platforms (e.g., Intercom, Zendesk , or others). Experience...
tools (Zendesk , Freshdesk, Jira, etc.). Previous experience working with engineering teams. Familiarity...
