About the role As a Zendesk Delivery Manager, you will play a crucial role in developing smart and innovative... solutions in Zendesk and will manage and oversee the development, deployment, and maintenance of Zendesk applications, providing...
Business Reports to: Sr. Manager, Regional Lead - EMEA About Zendesk for Startups Zendesk for Startups is a business... initiative at Zendesk focused on helping startups drive growth and prepare for scale by creating great customer experiences...
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the... our offerings and deepen Zendesk's impact by aligning to our customers’ goals. What You'll Be Doing: Drive top-line revenue...
our more strategic enterprise customers achieve the most out of the Zendesk products and services they use? Do you get your energy..., check out this position in the Services Organization at Zendesk and be ready to make an impact! By leveraging...
Job Description About Us: Zendesk is a leader in customer experience solutions, driving innovation through... will have to influence Zendesk country leadership on the value of AWS to drive business growth and be the advocate for AWS within the country...
Job Description Engagement Manager Zendesk Professional Services sits within Zendesk’s Customer Experience (CX...) organisation and is focussed on maximising the impact of Zendesk software for both existing and new customers. The Professional...
, and resolve incidents and service requests using the company’s ticketing system (e.g., ServiceNow, Jira, Zendesk, or similar..., Zendesk, Freshservice, etc.). Familiarity with Active Directory (user management, password resets, group policies). Basic...
certification (e.g., PRINCE2, PMP) JIRA or similar task/project management tool usage. Zendesk (workflow/routing setup... Act as a system administrator for tools such as Greenhouse and Zendesk, handling workflow customisation, and user support...
team of three. Monitor team performance using Zendesk and other tools to meet SLAs and KPIs. Handle escalations... service delivery. Champion Zendesk, ensuring efficient ticket resolution and tracking. Culture & Values Embody...
