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- Microsoft Outlook and Excel, Zendesk , ebay and Amazon Seller Central experience desired but not essential Excellent customer...
is accurate, timely & complete, Keep on top of the stakeholder requests for the UK region in Zendesk , keeping the FAQ in Zendesk ...
with Zendesk is a bonus...
platforms - Jamf Pro, Microsoft Intune, Snipe-IT, Atlassian Jira/Jira Service Desk/Confluence, ZenDesk , LastPass, Hubspot...
& Email-Based Support - Familiarity with ServiceNow, Remedy, Zendesk , or industry-specific CRM/ticketing systems for efficient issue...
Now, Zendesk etc). Strong organisational and multitasking abilities in a fast-paced environment. Ability to work...
ZenDesk platform. Composing email/written responses to guests using standard templates. Managing/supervising workflow of the...
to detail. Familiarity and experience with Zendesk , Office 365, and Insurance CRMs is preferred. Ability to multitask... with Zendesk , Office 365, and Insurance CRMs is preferred, we are open to reviewing applications from all candidates who believe...
. Update the Zendesk CRM system and customer files with all relevant information so that there's a clear audit trail...
and procedures to assist customers effectively. Monitor and respond to customer queries via Info/Support tickets, live chat (Zendesk ... approach with a willingness to go the extra mile. Experience using Zendesk or working with 3PL providers...
and assigning them to relevant staff on support ticket system (Zendesk ). Support the running of the Info desk at New Wine Festival...
to payroll approvals Act as first line support for Germany and Austria payroll related queries, via Zendesk ticketing system...
and switch selling where appropriate. Dealing with all inbound tickets via the Zendesk system, responding within agreed...
or London. Desired Experience in quality review Experience in Zendesk , Explore and SQL Financial industry knowledge...
like Zendesk or Twilio. Experience using other coding languages such as javascript (think Google Apps Script automations...
into opportunities to enhance customer satisfaction. System Management: Use Zendesk for efficient data entry and maintain detailed...
of crisis management and business continuity Is knowledgeable of CRM systems (e.g. Zendesk / Salesforce) and has experience...
, and customer services teams to deliver an exceptional advisor experience. Your primary focus will be enhancing Zendesk ... Experience of customer service workflows (we use Zendesk ) At JET, this is on the menu: Our teams forge connections...
Any variance above $50.00 Zendesk ticket response Within 48 hours Sales reconciliations Day 3 of EOM week Monthly...
to customers via email (Zendesk ), with the occasional requirements for calls or live chats. Take ownership of your performance...
standards including SCORM, xAPI and AICC Experience using a ticketing system such as Freshdesk, Jira, Zendesk An understanding...
, accessibility and Web Standards. ● Content Management tools: Help Site Content, Zendesk Guide. ● Javascript frameworks...
, prioritize, and track all inquiries and issues in the help desk ticketing system (e.g., JIRA, ServiceNow, Zendesk ) Ensure..., and customer relationship management tools (JIRA, ServiceNow, Zendesk ) Basic troubleshooting skills with a solid understanding...
systems (Salesforce, Zendesk , etc.) and other third-party applications. Familiarity with creating and managing Web Services...
/HubSpot and Zendesk Assist in onboarding our new customers by following our onboarding procedure and ensuring: Our new... customers are set up in all systems, including HubSpot, simPRO and Zendesk , as well as our bespoke energy management system...
