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Base articles in Zendesk . Oversee and analyze ticket trends and alerts to identify root cause fixes. Coordinate...: Comprehensive knowledge of the PXP product suite. Experience with people management. Knowledge of tools such Splunk, Zendesk , MS...
-to-haves: Experience with customer management systems or helpdesk tools like Gorgias, Zendesk , or Freshdesk...
. ● Experience with SEON or other anti-fraud tools will be considered an asset. ● Familiarity with JIRA, Tableau, and Zendesk ...
trends to create internal and external Knowledge Base articles in Zendesk . Oversee and analyze ticket trends and alerts... management. Knowledge of tools such Splunk, Zendesk , MS Dynamics. What we can offer you: You will be joining...
Previous experience in customer service and Zendesk is a plus, but not essential A positive attitude and a willingness...
. Our enviable client list includes the likes of Samsung, HP, AMD, Infosys, Zendesk , and Kraken. This role is ideal for a candidate...
demonstrations and introductory meetings with our sales team to move them through the sales pipeline. Zendesk management - utilise... Zendesk (our CRM system) to track and document all prospecting activities, customer interactions, and lead status updates...
or transaction data. Experience working with sales data in Salesforce or similar, and/or contacts data in tools like Zendesk ...
and support tools (e.g., Salesforce, Zendesk , project management platforms) Strong executive communication skills - able...
environments. Experience with CRM/ITSM tools like Zendesk , Salesforce, Jira, or FreshService. Familiarity with payment...
and effective solution/proposal creation Working knowledge of Contact Centre solutions (e.g. Salesforce/Zendesk /AWS/Genesys Cloud...
for: https://explore.degreed.com/privacy/ https://degreed.zendesk .com/hc/en-us/articles/4409131149458-General-Data-Protection...
, resulting in them receiving a polite and professional experience Manage customer correspondence using the Zendesk system... of and interest in horse racing Ability to use a variety of IT applications Desirable: Experience using Zendesk . Interest...
Experience with Gainsight and Zendesk would be highly beneficial Ability to work independently with strong time management...
of the games we build) via our customer support platform (Zendesk ), for our products. This typically involves answering...
like Gorgias, Zendesk , or Freshdesk. Some horticultural knowledge or an eagerness to learn! Skills, Knowledge...
to enhance customer satisfaction. System Management: Use Zendesk for efficient data entry and maintain detailed records...
Support the product team on client insights where required Create Zendesk articles and videos for the UpSlide user community...
, Zendesk , eBay, and Amazon Seller Central experience desired but not essential. Excellent customer service skills. Excellent..., Zendesk , eBay, and Amazon Seller Central experience desired but not essential. Excellent customer service skills. Excellent...
with B2B SaaS systems like Salesforce, HubSpot, Zendesk , Notion, etc. An eye for UX — thinking through how the agent’s output...
Collaborative team player who also can work independently Experience with CRM software (e.g., Zendesk , Salesforce) Language...
, written, and interpersonal communication skills in English Experience with CRM systems like Zendesk or similar tools...
like Gorgias, Zendesk , or Freshdesk. Some horticultural knowledge or an eagerness to learn! Skills, Knowledge...
with Jira Service Management or similar tools (e.g. Zendesk , Freshdesk, ServiceNow). Strong analytical and problem-solving...
: Experience of working in the financial services or learning industry Experience of using ZenDesk and Live Chat/Instant Messaging...
