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is a plus Knowledge of ZenDesk Strong problem-solving orientation Proficient in data analysis and manipulation Diligent, organised...
Experience with tools including Slack, Zendesk and Tableau is advantageous, as is a background in HR/HRM Job Responsibilities...
efficiency. Have hands-on experience managing support agents and is well-versed in live chat tools like Zendesk and Intercom... fluently in English, both written and spoken. Oversee support workflows using tools like Zendesk , Intercom, or equivalent...
with product managers from companies like UiPath, Zendesk , and Avast. Get insights from our customers, understand their problems...
in an IT support role (internship or service desk preferred). Experience using ticketing systems (e.g., Zendesk , ServiceNow...
Experience using tools such as; Zendesk , Slack, & Asana Experience working with APIs and integrations Job Responsibilities...
Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk , Johnson Controls, ADT and More… Culture...
, including: Experience with service focused CRMs (Salesforce/Zendesk ) Exposure to Bug Management and Triage Processes...
implementation or engineering roles; experience with Intercom, Zendesk , FreshDesk, HelpScout or similar customer messaging / customer...
: you challenge status quo and strive to improve response times and employee experience. Experience using JIRA, Zendesk , Intercom...
* Experience using tools such as; Zendesk , Slack, & Asana Experience working with APIs and integrations Job Responsibilities...
, Zendesk ) Organised and detail-oriented with solid admin skills Confident using Microsoft Office (Excel and Word...) Desirable: Experience in a SaaS environment Familiarity with Zendesk and Salesforce Why TRL? Competitive salary & 25 days...
skills Ability to work on own initiative Excellent time management Desired: Knowledge of Salesforce/Zendesk CRM...
. Respond to customer calls and queries via the Zendesk system. Log faults accurately and liaise with the Product team... service performance using Zendesk reporting tools. Manage and respond to customer reviews on platforms such as Trustpilot...
Zendesk preferred but not essential About DFS We're home to DFS, Sofology, and The Sofa Delivery Company - three...
Data Maintain accurate customer data using suitable tools (e.g. Salesforce, Zendesk etc.) to provide accurate revenue...
and ERP systems such as Zendesk , Dynamics 365, SAP, or Oracle to manage orders and customer interactions. Leverage software.... Familiarity with CRM/ERP systems (e.g., Zendesk , Dynamics 365, SAP, Oracle)....
Data Maintain accurate customer data using suitable tools (e.g. Salesforce, Zendesk etc.) to provide accurate revenue...
to detail. Familiarity and experience with Zendesk , Office 365, and Insurance CRMs is preferred. Ability to multitask... with Zendesk , Office 365, and Insurance CRMs is preferred, we are open to reviewing applications from all candidates who believe...
abilities; comfort working with platforms like JIRA, Zendesk , or Monday.com. Strong communication, organizational, and time...
engagement space Knowledge of tools like HubSpot, Notion, Slack, Zendesk or Zapier If you’re a experienced Sales/Partnership...
like Zendesk or Looker is preferred, but not essential We don't expect you to meet every requirement. If you're excited...
. Experience with Salesforce Service Cloud, Zendesk , Service Now and other enterprise Helpdesk platforms is a nice...
with customer portals or B2B platforms desirable Familiarity with CRM systems desirable (e.g., HubSpot, Zendesk ) You'll...
for improvement Proficient in Microsoft Office programs Experience with case management systems - (Zendesk and Salesforce...
