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Familiarity with CRM systems desirable (e.g., HubSpot, Zendesk ) You'll be joining a supportive, tight-knit team where you'll...
- today we use Salesforce, Vitally, Zendesk , and PostHog, as well as our own billing system. In the future this may just...
as a point of contact for guests with access requirements online via Zendesk and at the live event, offering assistance...
Analytics or similar tools Customer first mindset - ideally experience with customer service platforms such as Zendesk ...
-such as Salesforce, Gainsight, Zendesk , WorkRamp, Mindtickle, or Highspot. Familiarity with leveraging AI/ML tools to personalise...
and integrating our Salesforce platform as we complete our migration from Zendesk , ensuring it empowers our Trust and Safety... from Zendesk to Salesforce, focusing on data/process migration and custom solution development. Participate in all phases of the...
like Intercom Fin, Zendesk AI, Zapier — and can partner confidently with engineering, product, or data teams to make automation work...
, written, and interpersonal communication skills in English Experience with CRM systems like Zendesk or similar tools...
to better team performance. SalesForce and Zendesk experience. Working knowledge of ITIL® is preferred, certification...
ticketing system (Zendesk ) to ensure clear audit trail Working as part of a customer support team collaborating with colleagues... own workload based on issue prioritisation. Desirable: Zendesk software. SQL. Linux O/S. Windows Server...
Experience with Zendesk preferred Ability to utilize knowledge base to provide support to customers Proficient in Microsoft 365...
Experience with ticketing systems (e.g. Freshservice, Zendesk , ServiceNow) A proactive attitude, solid troubleshooting ability...
volume payroll queries via ticketing system (Zendesk ), ensuring queries are responded to in a timely manner within service...
with measurable results. You have a strong technical fluency with AI-enabled CX tools like Intercom Fin, Zendesk AI, Zapier — and can...
or London. Desired Experience in quality review Experience in Zendesk , Explore and SQL Financial industry knowledge...
in the Mapbox stack. Communicate those solutions through concise and friendly responses. Using tools like Zendesk and Jira... or their programming languages Previous experience providing technical support to key clients Familiarity with Zendesk , GitHub, Slack...
Management: Use Zendesk for efficient data entry and maintain detailed records of customer interactions. Logistics Coordination...
with a Knowledge Center/ Help Center developmen Strong preference for candidates who are proficient with Salesforce, ZenDesk ...
) Experience of working on the following systems beneficial – Origo, Altus, Zendesk , JIRA Excellent communication...
, partnering with industry giants like Zendesk , Amazon, NICE, and Calabro to deliver truly innovative customer engagement platforms... partners (e.g., NICE, Amazon, Zendesk ) and ensure delivery of high-impact shared campaigns that meet shared KPIs. Monitor...
Familiarity with ticketing systems (e.g., Zendesk , Freshdesk) and CRM tools like HubSpot Working knowledge of HTML, CSS...
or highly ambiguous environment Bonus: Familiarity with ticketing systems (e.g., Zendesk , Linear), documentation platforms...
service or e-commerce, ideally with online retail experience. Familiarity with CRM tools (Dixa, Zendesk , or Salesforce...
learning or financial services industry Experience of service management platforms such as ZenDesk Specific experience...
, email and Zendesk ) to ensure timely resolution of credit-related queries Investigating and resolving discrepancies or disputes... and reporting tools such as Power BI, Zendesk , or Credit Assist is desirable Why Lithia UK? Enjoy 33 days annual leave...
